Terms & Condition

Welcome to AlhaMart! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our website.

1. General Information

AlhaMart is an online platform that offers natural and organic food products. We strive to provide high-quality, healthy, and fresh products to our customers. These terms apply to all users of our website, including visitors, customers, and vendors.

2. Eligibility

To use our services, you must be at least 18 years old or have the consent of a parent or guardian. By placing an order, you confirm that you meet this requirement.

3. Product Information & Pricing

• We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.

• Prices are subject to change without notice.

• Products are subject to availability. If an item is out of stock, we will notify you and provide alternative options or a refund.

4. Orders & Payments

• By placing an order, you agree to provide accurate and complete information.

• We accept various payment methods, which are securely processed.

• Orders are not confirmed until payment is successfully processed.

• We reserve the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

• We aim to deliver orders promptly, but delays may occur due to unforeseen circumstances.

• Shipping costs and estimated delivery times will be provided at checkout.

• Customers are responsible for providing accurate delivery information. We are not liable for lost shipments due to incorrect addresses.

6. Returns & Refunds

• If you receive a damaged or defective product, please contact us within 7 days of delivery.

• Returns are accepted only for eligible items. Perishable goods and opened items may not be eligible for return.

• Refunds, if applicable, will be processed within a reasonable timeframe after reviewing the request.

7. User Conduct

By using AlhaMart, you agree not to:

• Use our website for illegal activities.

• Attempt to hack, modify, or disrupt the website.

• Provide false or misleading information.

• Violate any applicable laws or regulations.

8. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data.

9. Limitation of Liability

• AlhaMart is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

• We do not guarantee that our website will always be available, error-free, or secure.

10. Intellectual Property

All content on AlhaMart, including text, images, logos, and trademarks, is our property or used with permission. You may not copy, reproduce, or distribute our content without prior written consent.

11. Changes to Terms

We may update these terms at any time without prior notice. It is your responsibility to review them periodically. Continued use of our website constitutes acceptance of any changes.

12. Contact Information

If you have any questions or concerns about these terms, please contact us at:

Email: alhamartbd@gmail.com
Phone: 01859140939
Address: RESTORAN ALAPON, NEAR MUNIGONJ BRIDGE, BAGERHAT SADAR, BAGERHAT